crimee

If you are searching for a hosted server vendor - this not the vendor you been looking for. Contacting technical support via live chat or phone is minimum of a 20 minutes wait on hold. Quality of technical support varies from fair to poor. BlueHost has not been backing up my five website domains for over five weeks. After repeated chat sessions and calls the best information that I could get was "the tech are working on it". No ETA when it would be fixed. More importantly I received no notification that the backups were stopped because of a BlueHost infrastructure failure. If you are seeking a solution that doesn't required constant monitoring of basic functions like backup then don't chose BlueHost. I'm now stuck with manually backing up five hosted servers everyday indefinitely or until our prepaid contract runs out. Ironic as this type of routine task was exactly what I expected to automate with a hosted server provider.