blue host

I have been a Bluehost customer for 12 years, and I am sad to say that I am now looking for a new web host. When I started with them, you could not find better value for the money or better support, and I had unlimited storage and bandwidth and a free domain, but they are horrible now. They are charging me twice as much as when I started with them, they have dropped my storage, and now I have to pay for my domain too. On top of all that, their customer service is almost non-existent. I contacted them about 2 months ago about a billing problem. I attempted to get chat support, and had to wait in the queue. It said the wait time would be 28 minutes each time, but then the time kept getting extended, and then when it was my turn I got dropped, so I finally called them. I was on the phone for about 2 HOURS, and every time I got someone on the line, they would tell me that I had to be transferred to another department. I was transferred to the same departments over and over again, and they never did anything to help me. When I finally asked to speak to a supervisor, they told me there wasn't one there. Altogether I wasted about 4 hours with no results.