I've been a Bluehost customer for the past 3 years at the Plus web hosting level. I build WordPress powered websites and simple HTML/CSS/JavaScript sites. In that time I have never seen service go down long enough for me to notice it (so as far as I know, it never has!). Bluehost offers a lot of great baked-in features such as: CloudFlare integration, easy one-click installs for a wide range of common apps such as Wordpress and Drupal via MojoMarketplace (previously known as SimpleScripts), easy creation of email accounts with help configuring you email client, easy setup of FTP accounts with help configuring your FTP client, easy setup of databases, a web-based file manager if you don't want to use an FTP client, phpMyAdmin to manage your databases, and countless other features I haven't used yet.

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