inmotionhosting

i really don't think that the reviews inmotionhosting.com is getting is real, i have been with thier dedicated servers for 6 months and they gave me all kind of troubles a developer can get. i reserved a dedicated server with them (the top plan) and just after purchasing you are on your own. i have ordered managed hosting with the package but this is really not helping, you have to wait for ages till somebody reply you, and every time you call them through chat its one answer (please hold for 10 minutes) and it repeats like 5 or 6 times per chat, then after all this no problem solved and the tech offer you to open a ticket. even though there is no where in thier client area to follow up with thier tickets, the website speed is really really slow, no help at all, you are really on your own.